TOPCALL realizes BranchBox Solution for OMV

8/27/2003, 8:00 AM (Source: GlobeNewswire)
Multinational Unified Communications-Network for leading Central- and Eastern- European Oil and Natural Gas Group

Vienna, August 27, 2003 - TOPCALL International AG can now also count
the OMV Aktiengesellschaft as one of their customers. The specialist
in Unified Communications implemented, with the BranchBox, a
multinational communications network for the leading Central- and
Eastern- European oil and natural gas group. Besides the central
TOPCALL server in Vienna a number of preconfigured BranchBoxes were
delivered to various subsidiaries and connected to the main server
over IP. Now 3.600 employees in Austria, Germany and Hungary are able
to send and receive fax-messages via Outlook, Oracle and SAP. The
Czech Republic and Serbia-Montenegro will follow within the next
months and other countries are already in planning.


The OMV installed a central TOPCALL Tandem-Server in the company's
headquarters in Vienna and preconfigured BranchBoxes in the German
refinery Burghausen as well as in the subsidiary in Budapest. "It is
a 'plug and play' system which requires none or very little
configuration effort locally" explains TOPCALL Country Manager
Wolfgang Kuzel. The boxes contain only the fax cards and are
connected via a robust IP-network. "This way we create a virtual
network that can be expanded as needed. The 'system-intelligence',
i.e. the TOPCALL server, remains in the headquarters where the whole
system can be administered. " More than 25,000 fax messages a month
are sent over OMV's TOPCALL system. The system is mainly used for
delivering price lists to the gas stations and for
marketing-campaigns via fax.

"We were looking for a reliable and low-cost communications network
that is able to integrate the still very heterogeneous
IT-infrastructures in the various countries", explains Thiemo Götzl,
project leader at the OMV. On July 1st, 2003 the oil and natural gas
group had acquired 313 Aral- and BP- gas stations in Southern
Germany, Hungary and Slovakia as well as 45% of the
BAYERNOIL-refinery group. " Since we do not have a unified IT-system
yet, the communication via fax turned out to be very efficient within
a short time." The integration of the subsidiaries in Romania and
Bulgaria is already planned.

Fax not a phased-out technology
Götzl does not believe that fax is soon to be a phased-out
technology, "the OMV group has subsidiaries in more than 20 countries
globally. Fax is still worldwide a reliable media to exchange
official documents. This will not change shortly." Kuzel adds,
"Reliability, security and low maintenance costs are not the only
advantages of our fax solution but our customers also save on
hardware - you do not need fax machines, paper or toner. If the
customer decides to integrate other media like SMS and Voice in the
future, that can also be done very easily with the TOPCALL Server."


Further information:

TOPCALL International AG
Ilse Berg
Assistant Investor Relations

Talpagasse 1
A - 1230 Vienna

Tel.: +43 (1) 863 53 - 171
Fax: +43 (1) 863 53 - 8171
Email: ilse.berg@topcall.com
http://www.topcall.com/at/


TOPCALL International AG
Wolfgang Kuzel
Country Manager Austria, Middle East
and Eastern Europe

Talpagasse 1
A - 1230 Vienna

Tel.: +43 (1) 863 53 - 147
Fax: +43 (1) 863 53 - 8147
Email: wolfgang.kuzel@topcall.com
http://www.topcall.com/at/


The Press Information can be downloaded from the following link:
View document
The TOPCALL Server is a one-stop solution for business
communications. The extremely reliable server architecture allows
companies to integrate, manage and archive all communications from a
single server. The single sever archi-tecture simplifies network
management and eliminates the need for additional client software.
The available range of services comprises Unified Messaging, Network
and Production Faxing, Interaction Management and Computer Te-lephony
(IVR/CTI). In addition, TOPCALL offers communications solutions for
ASPs and a range of products that allow companies to turn call
centers into multimedia contact centers.

OMV Aktiengesellschaft: The OMV Aktiengesellschaft is one of the
biggest stock-listed industrial companies in Aus-tria with a group
revenue of 7.08 billion EUR, a total of 5,828 employees in 2002 and a
market capitalization of about 2.8 billion EUR. As the leading oil
and natural gas company in Central and Eastern Europe the OMV group
operates in 12 countries in the refinery and marketing (R&M) area,
with the goal to double the market share to 20% until 2008.
International exploration and production activities (E&P) take place
in 17 countries. In January 2003 the OMV acquired the international
E&P division of the Preussag Energy GmbH. The OMV also owns
integrated chemical companies. The group holds 25% of Borealis A/S,
one of the worldwide leading producers of Polyolefin, 45% of the
BAYERNOIL refinery group, 9% of the Hungarian MOL and 25.1% of the
Rompetrol Group NV, the biggest privately owned oil com-pany in
Romania.

TOPCALL (Vienna Stock Exchange: TOPC) is a worldwide provider of
mission-critical Unified Communication (UC) solutions. These
communication solutions allow customers to leverage their prior IT
investments (such as CRM and ERP systems), to streamline or
accelerate business processes and to achieve better results and a
rapid return on in-vestment. With 25 years of experience and an
impressive fortune 500 customer list, the company has a proven
ability to communications-enable all mainstream business processes
using all relevant communications media types. TOPCALL has delivered
and supported over 4,000 UC Solutions worldwide, offering global
support services and on-site consulting. Solutions are available
through the Company's 24 direct sales and support offices and 18
dedicated distributors. The company is listed since December 19, 2002
on the Prime Market segment of the Vienna Stock Ex-change under the
ticker symbol TOPC. The company's ISIN-number is: AT0000848809. Its
headquarters are lo-cated in Vienna, Austria. Further information is
available at http://www.topcall.com.
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