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Salesforce launches Einstein GPT, first generative AI for CRM
Salesforce Inc. said Tuesday it launched the first generative artificial intelligence (AI) aimed at customer relationship management (CRM), called Einstein GPT. According to the company, Einstein can deliver AI-created and tailored content across various interactions, including sales, service, commerce, and marketing.
Also today, the company introduced ChatGPT by OpenAI for Slack, allowing customers to engage in AI-based conversations, research any topic, and interact with writing assistants to write messages quickly.
Finally, in the third of the company's announcements, Salesforce launched a $250 million generative AI fund to boost the startup ecosystem and the growth of trustworthy generative AI. The fund will initially finance four companies, Anthropic, Cohere, Hearth.AI, and You.com.